The Web Portal is user-friendly online portal where applicants can create, submit their applications and monitor progress.

Features include secure two factor authentication, SMS moble phone authentication options, online updates on status, and two-way information sharing with police record units via unique online and email communication services. 

Additional capabilities include credit-based Electronic Identity Verification along with other unique EIV options, secure online payment and tamper-proof, digitally signed electronic sharing of results.

Moreover, Agile Records offers help desk to the public by our staff as well, taking pressure off police staff, providing technical support such a password management and navigation support. In the event of private or policy-related matters, we offer unique routing of inquiries to records staff without compromising applicant privacy.

Requests completed via our Web Portal are sent directly to police and are ‘police eyes only’ meaning only the record staff are able to receive and review record check applications. No information is viewed or accessed by any 3rd parties.

Contact us for more detailed information on data security, privacy and information ownership. We take the public’s privacy and police security seriously.