Unified Workflow
The Administration portal is a fully integrated system for Law Enforcement staff.
It manages record check workflows and associated metrics through a single interface.
The Agile Administrative Portal is an internal facing system which resides within a Police Service’s secure network. It queries national as well as internal police records databases, then triages applications based on type and priority. Police staff may allocate based on outcome, analyze and interpret the results, facilitate decisions, add remarks as necessary, then close and seal the finished check using the Agile ‘Workbench’. When required, the Record Check System queries 3rd party police agencies via PSP, email or even fax to request ‘out-of-jurisdiction’ checks based on your rules (e.g. living in your jurisdiction less than 5 years).
Records staff use the ‘Workbench’ to conduct the internal processing related to the decision rendering and completion of a Police Record Check. If an applicant wishes to physically attend a Police Service detachment, the Police Service staff may also use Agile Records to conduct an in-person request:
- Process online and in-person applications
- Integrate with license readers
- Eliminate rekeying of information
- Dynamic first name, last name, alias, marital, juxtapose query feature
- Query police databases (local, CPIC, PIP)
- Analyze query results (e.g. targets need for fingerprinting and manages ‘hits’ tied to disclosures)
The Administrative Portal presents results from local, CPIC, and PIP systems in a single view for police staff decision-making:
- Drills down into General Occurrence, Court Orders, and Fingerprint identification records
- Identifies need for fingerprinting
- Manages external inquiries
- Generates required bilingual documents
- Index disclosure directly
- Stores all interactions for audit purposes and trends analysis