Web Portal
The Web Portal is user-friendly online portal where applicants can create, submit their applications and monitor progress.
Features
The Agile Records Web Portal makes it simple for citizens to apply for record checks from any device, while ensuring every submission is secure, compliant, and routed correctly to your police service. It replaces in-person visits with an accessible, mobile-friendly experience — without compromising privacy or jurisdictional rules.
Key Capabilities
1. Accessible Online Applications
Citizens can complete applications anytime, from any internet-connected device. The portal is branded to your police service and provides clear guidance for each type of record check, including Vulnerable Sector.
2. Built-In Jurisdiction Rules
The system automatically detects the applicant’s local police of residence. Non-eligible submissions are blocked, and inter-jurisdictional routing is handled seamlessly, reducing staff workload.
3. Secure Identity Verification
Applicants can verify identity using:
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Credit bureau e-ID
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Government-issued ID + liveness check (e.g. driver’s licence, passport + selfie)
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In-person verification at a kiosk or detachment
This ensures accessibility for newcomers and individuals without credit history.
4. Integrated Payment Processing
Applicants can pay online through your preferred payment service. Funds are transferred directly to police or city financial systems in real-time.
5. Privacy by Default
All submissions are encrypted and sent directly into secure police networks. No applicant data is stored on public servers, and no third parties have access.
Moreover, Agile Records offers help desk to the public by our staff as well, taking pressure off police staff, providing technical support such a password management and navigation support. In the event of private or policy-related matters, we offer unique routing of inquiries to records staff without compromising applicant privacy.